Instructional Technology
“Professional growth is now fueled by methods that reach far beyond online modules and instructor-led events. Technology is accelerating the rate at which individuals and teams learn and evolve.
Influenced by smarter technology each year, the work of my team incorporates ubiquitous, as well as new technologies, to augment the depth and speed at which employees learn — saving thousands of hours and dollars of lost productivity over antiquated training delivery methods.”
Issue: Companies that offer internal employee development opportunities are challenged to measure real learning impact and as well as reach the right audiences at the right time.
By now, every talent leader understands why employee development directly impacts the company’s bottom line. Note to Executives: If you aren’t sure of the ROI of any in-house training offering, regardless of whether it utilizes current technologies, then either 1) it doesn’t have ROI, 2) the solution should be redesigned, or 3) the training group missed the chance to boast about the cost savings to the organization.
Any kind of employee skill development can take advantage of one, or a blend of technologies, each of which bring its own special ingredient to elevate employee engagement, increase collaboration, and sustain change.
example applications
VIRTUAL ONBOARDING
Focus area: New Manager Onboarding
Issue addressed: Managers needed just-in-time performance support resources but were only provided with outdated and expensive in-person classroom training.
Micro-Video
Focus area: Performance Management
Issue addressed: Managers and employees needed training faster and on-demand versus waiting for an ILT class date. Generic, off-the-shelf video content didn’t match the culture.
The MOBILE-phone Video Interview
Focus area: Building Trust on Teams for Leaders
Issue addressed: “Trust in leadership” revealed low scores on the employee engagement survey. Busy senior leaders struggled to connect and build trust within teams.
Interactive Web
Focus area: Cross-Cultural Communication
Issue addressed: A replacement resource was needed for an outdated, in-person classroom solution, in order to refresh the content and reach more employees across multiple geographic locations.
GamE-Based Learning
Focus areas: Managing Remote Teams, New Hire Orientation, Diversity & Inclusion
Issues addressed: No ongoing support or training for managers of remote teams was available. New hires were not engaged following their day-one orientations.
“AI” Mobile Chat Bot
Focus area: Diversity & Inclusion
Issue addressed: D&I in the workplace was largely misunderstood. Actual learning following facilitated training was not measured. Previous follow-up training methods were not engaging.
Social Learning vlog
Focus area: Recognition of Employees (for Managers) and Career Development
Issues addressed: Managers lacked exposure to the benefits of recognizing employees through low-cost, no-cost methods. Employee career development was largely unsupported.
Immersive “VR” SIMulations
Focus area: Management Fundamentals
Issue addressed: Front-line leaders lacked the opportunity to practice conflict resolution and performance management communication skills with real-time feedback. 1:1 coaching solutions were cost prohibitive for this large population.
mobile learning
Focus area: Learning & Career Development
Issue addressed: Visibility of available L&OD resources for employees was limited. Specific audiences were confused as to where to look or how to sign up for training. Offerings were not curated or personalized.